FAQ’s

Do you sell your products to dealers, resellers and distributors?
Our primary business is to service distributors like you! Sign supply companies, fastener distributors, textile accessory suppliers all sell grommets. Are you a manufacturers rep looking for a new product line? Do you or your company service a niche market which could benefit from our products? We are happy to discuss dealer opportunities with you. Contact us for more information. (Link to contact us page)

I am selling this product to someone else. Can you blind ship it directly for me?
Yes we can! We are a contract manufacturer for many brokers and distributors. We can ship products directly to your customer on your behalf. We can use generic documents and labels or provide us with yours if you wish. If you specifically let us know, we can make sure your name is on all of the printed documents sent to your customer.

I am not sure exactly what I want. Can you help?
Yes, we can help! We specialize in custom work and can design a product specifically for you. Let us know all your specifications and we can design your product right away. If you have an idea in mind, sketch it out email it to us (Link to contact us page). We can use your ideas as a starting point. Even a crude sketch is very helpful to ensure we understand your needs.

Can you imprint a logo on our product?
We can imprint logos and graphics on most of our products. Logos or any information you desire can be applied by hot stamp (foil stamp), screen print (silk screen), lithography or digitally.

We need special packaging. Can you do that?
We package all of our products according to our customers’ specifications. Whether you want one unit per package or 10,000 units per package, we can accommodate you. If you would like multiple products boxed into individual kits or any other special requests such as bar coded labels, please let us know.

What is your delivery time?
Stock items will normally ship within 1 business day from receipt of an order. For non-stock items, delivery will normally run anywhere from three to four weeks. Nevertheless, whenever possible we will make every effort to meet your needs.

Do you have order minimums?
We do have order minimums for all custom-made products. They are based on the type of item, its complexity, material and production cost. Because of this, minimums will vary from product to product. We will be sure to discuss this with you when we are developing an estimate.

I don’t see my question here. Help!
Don’t worry! We have a dedicated team ready and able to answer any of your questions. Simply contact one of our customer service representatives to help you out. Contact Us.